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| | Cruise operators to accommodate last-minute bookings thanks to Fidelio Cruise’s ResOnline system - Friday, April 11, 2008The FC ResOnline system has been designed specifically to facilitate automatic data transfer from shore-side reservation systems to onboard users up to a short time before sailing. “The ability to sell tickets and update passenger information close to the time of sailing is a key objective of many cruise lines,” says Fidelio Cruise President Tony Heuer, “and our new ResOnline software does just that. Now operators can continue to sell cruises and onboard services right up to few minutes before their ship sails.” read more ...
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| | Fred. Olsen’s, Balmoral Balmoral carries a full range of Fidelio Cruise software on board - Wednesday, March 05, 2008Fred. Olsen’s, Balmoral set sail on her inaugural cruise mid February, after having completed a lengthening and major refit. Balmoral carries a full range of Fidelio Cruise software on board. She has been installed with the company’s core Ship’s Property Management System for complete passenger, crew and visitor handling as well as on-board financial operations and the latest point-of-sale terminals from Micros which are interfaced with the SPMS and Materials Management systems. read more ...
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| | MSC Poesia embarks on inaugural cruise aided by the very latest in Fidelio Cruise software systems - Tuesday, May 06, 2008MSC Poesia, the latest addition to MSC’s rapidly expanding cruise fleet, set sail on her inaugural cruise, leaving the UK Port of Dover on 6th of April, bound for her home port of Venice via Ireland, Portugal, Spain and Croatia. She is fully equipped with the latest and most advanced Fidelio Cruise software in operation on board and is one of the most IT-advanced cruise ships afloat. read more ...
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| | Fred. Olsen’s, Balmoral Balmoral carries a full range of Fidelio Cruise software on board - Saturday, March 29, 2008Fred. Olsen’s, Balmoral set sail on her inaugural cruise mid February, after having completed a lengthening and major refit. Balmoral carries a full range of Fidelio Cruise software on board. She has been installed with the company’s core Ship’s Property Management System for complete passenger, crew and visitor handling as well as on-board financial operations and the latest point-of-sale terminals from Micros which are interfaced with the SPMS and Materials Management systems. read more ...
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| | IT to play a “critical role” in raising additional revenue - Thursday, March 27, 2008Smart technology and up-to-the-minute IT systems offer scope both to raise the level of passenger service on board ship but also to increase revenue generation. This was the clear message coming from the panellists discussing “IT and Communications at Sea” at the Seatrade Miami Conference on March 13th, 2008. “Tony Heuer, Fidelio Cruise President, stressed the critical role that IT plays in the effective collection of data. Now, he said, revenue data can be analysed on line for the first time, providing cruise managers with a comprehensive track record of every transaction undertaken by every passenger. “ read more ...
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| | Seatrade Cruise Shipping Convention Exhibition and Conference - Thursday, March 20, 2008The Miami Beach Convention Center will once again provide the venue for the Seatrade Cruise Shipping Convention Exhibition and Conference from March 10th – 13th, and you are cordially invited to visit the Fidelio Cruise booth in the usual location – 1801 in Hall C – during the show. read more ...
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| | Leaders of the Cruise Industry are meeting in Brussels for the European Cruise Industry 2008 Confere - Tuesday, February 26, 2008Fidelio Cruise Software is pleased to have the opportunity to be involved in this' years European Cruise Industry 2008 Conference which will be held on 26th February 2008 at the Sheraton Brussels Hotel & Towers. Leaders of Europe's 20 key cruise lines, shipyards, manufacturers, ports as well as representatives of the European Commission and Parliament will have the chance to meet and discuss their views. read more ...
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| | Fidelio Cruise’s off-line check-in functionality eliminates the risk of embarkation delays - Tuesday, January 22, 2008Refinements to Fidelio Cruise’s Check-in Module now guarantee that fast and effective passenger handling can continue during embarkation even if the computer connection between ship and shore is lost for some reason. This off-line functionality enables check-in personnel to continue the embarkation process uninterrupted and without having to resort to time-consuming manual procedures risking the possible loss of data. read more ...
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| | Fidelio Cruise takes part in the River Ship Event of the year - Thursday, December 06, 2007Fidelio Cruise Software met once again with participants at the Danube Shipping Conference, held this year in Krems/ Austria from 4th Dec to 6th Dec. This year’s Danube Shipping Conference brought the company into contact with members of organizations all over Europe, interested in extending their knowledge and exchanging information with regard to Danube shipping operations. read more ...
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| | Norwegian Gem joins the NCL fleet with state-of-the-art Fidelio Cruise software on board - Monday, October 22, 2007The 93,500-gt Norwegian Gem, the latest addition to the Norwegian Cruise Line (NCL) fleet, is equipped with some of the latest cruise software from Fidelio Cruise, designed to provide the very best experience for guests on board whilst at the same time maximising revenue generating possibilities for her operator. read more ...
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| | Fidelio Cruise completes “live” installation aboard Holland America Line’s Amsterdam - Sunday, October 14, 2007Holland America Line and Fidelio Cruise recently partnered to install the sixth cruise vessel in the fleet, the 2000-built 61,000-grt ‘ms Amsterdam,’ with new Fidelio Cruise Shipboard Property Management System software. read more ...
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| | Fleet-wide intelligence the key for revenue maximisation, says Fidelio Cruise President Tony Heuer - Friday, September 28, 2007Present at the On-board Revenue Workshop at this year’s Seatrade Europe cruise, Fidelio Cruise President, Tony Heuer underlines the fact that guest feedback can be now more accurately analysed than ever before. Larger ships and fierce competition means cruise operators must know exactly what is happening across their fleets at any one time. read more ...
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| | Gift Card Module FC Gift Cards, soon to be launched provides a new form of pre-paid credit - Tuesday, August 21, 2007Fidelio Cruise Gift Card, soon to be launched, provides a new form of pre-paid credit for cruise guests to use on board. The Gift Cards are a form of payment similar to cash, without the exposure. Benefits for cruise lines include additional revenue streams and scope to offer Gift Cards as incentives or rewards. read more ...
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