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Fidelio Cruise Completes Seabourn Fleet Installation - Wednesday, November 30, 2011

The installation of state-of-the-art cruise software from Fidelio Cruise on board the Seabourn Spirit completes the IT systems upgrade across Seabourn's six-ship fleet. The six Seabourn vessels now carry a full range of the Hamburg-based firm's software, as well as the integrated MICROS® point-of-sale system.

 

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Simplified currency handling - Monday, August 22, 2011

Recent versions of SPMS now support automatic currency conversion for postings relating to shore excursions and spa bookings made in currencies other than that used on board ship. Prices for pre-paid, pre-booked and wait-listed excursions, as well as spa bookings and other services available on board can now be automatically converted into shipboard currency from other currency denominations.

 

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Crew Management System (CMS)


The management of human resources is a growing challenge for cruise lines. Labour costs are one of the heaviest overheads and rise each year. As vessels increase in size and the global supply of suitable labour comes under increasing pressure, lines must source their personnel more widely.

Click to enlarge the screenshotBased on already-proven Fidelio Cruise crew handling functionality and as an add-on to the company’s Fleet Management System (FMS), the newly developed Crew Management System (CMS) serves both ship and shore operations.

The system addresses every aspect of crew management. Its Human Resource function tracks recruitment, terminations and re-employment, promotions and demotions, appraisals and disciplinaries, personal data and occupational position, and movement history.

The Crew Scheduling feature helps to ensure that the most suitably qualified crew members are automatically selected for particular assignments whilst potential candidates for occupational officer positions can also be proposed. Leave entitlements are automatically calculated.

Click to enlarge the screenshot

Crew Payroll management is another key element of the software. Based on the company’s Ship’s Property Management System application, it is designed to handle all components of earnings, including wages, overtime, bonuses, incentives and allowances, as well as storing deductions. Multiple payroll cycles and frequencies are supported. Temporary or permanent pay changes are tracked. Standardized pay scales and ranges are incorporated and seniority scale points are maintained.

The accurate storage of data ashore and on board ship leads to dramatic efficiency improvements simplifying procedures and allowing more effective crew scheduling. Scope for human error is virtually eliminated and crew members’ data follow them from ship to ship. This facilitates accurate and more efficient human resource management.

CMS features include:

- Simplified crew scheduling

- Comprehensive recruitment procedures including experience, training and certificate checks

- Cabin allocation assists optimal berthing arrangements

- Automatic storage of all crew safety and operational certification, with expiry warnings

- Multiple payrolls in different currencies and varying pay intervals

- Automatic travel bookings through an appropriate travel gateway interface

- A comprehensive employment record for each individual available ashore and on board ship

- System mobility, allowing an individual’s records to follow him or her from ship to ship

 

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