Friday, May 09, 2008 You are here: SERVICES
Cruise operators to accommodate last-minute bookings thanks to Fidelio Cruise’s ResOnline system - Friday, April 11, 2008

The FC ResOnline system has been designed specifically to facilitate automatic data transfer from shore-side reservation systems to onboard users up to a short time before sailing.

“The ability to sell tickets and update passenger information close to the time of sailing is a key objective of many cruise lines,” says Fidelio Cruise President Tony Heuer, “and our new ResOnline software does just that. Now operators can continue to sell cruises and onboard services right up to few minutes before their ship sails.” 

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Fred. Olsen’s, Balmoral Balmoral carries a full range of Fidelio Cruise software on board - Wednesday, March 05, 2008
Fred. Olsen’s, Balmoral set sail on her inaugural cruise mid February, after having completed a lengthening and major refit. Balmoral carries a full range of Fidelio Cruise software on board. She has been installed with the company’s core Ship’s Property Management System for complete passenger, crew and visitor handling as well as on-board financial operations and the latest point-of-sale terminals from Micros which are interfaced with the SPMS and Materials Management systems. 
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Services

As the size of cruise vessels and the complexity of their IT systems increase, it is imperative that both hardware and software are constantly in fail-safe operation.

Oracle Real Application Cluster technology, adopted by the Company in all of its systems, guarantees the highest quality of service and full redundancy at reasonable cost.

 

The Company’s Systems personnel are highly experienced in IT infrastructure solutions, particularly Oracle and stand-alone databases, networks and operating systems. They are permanently engaged in providing consultancy and advice for customers.

>>Download Fidelio Cruise Brochure
 

The Fidelio Cruise's Services include:

- Customer-specific hardware and software options;

- Guidance on possible upgrades and system optimisation;

- Software roll-out and effective deployment;

- Fast and effective advice on system redundancy and back-up solutions.

 


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