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New FC Retail-POS supports revenue generation on board - Sunday, January 24, 2010

Fidelio Cruise’s Retail-POS system has been specially designed to support the dynamic and challenging sector of shipboard retail operations. The new software is flexible and easy to configure, and is fully integrated with purchasing and inventory systems, allowing automatic stock deduction and full inventory monitoring in real time, by both ship-and shore-based personnel.

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Fidelio Cruise’s off-line check-in functionality eliminates the risk of embarkation delays - Friday, October 02, 2009

Refinements to Fidelio Cruise’s Check-in Module now guarantee that fast and effective passenger handling can continue during embarkation even if the computer connection between ship and shore is lost for some reason. This off-line functionality enables check-in personnel to continue the embarkation process uninterrupted and without having to resort to time-consuming manual procedures risking the possible loss of data. 

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Services

As the size of cruise vessels and the complexity of their IT systems increase, it is imperative that both hardware and software are constantly in fail-safe operation.

Oracle Real Application Cluster technology, adopted by the Company in all of its systems, guarantees the highest quality of service and full redundancy at reasonable cost.

 

The Company’s Systems personnel are highly experienced in IT infrastructure solutions, particularly Oracle and stand-alone databases, networks and operating systems. They are permanently engaged in providing consultancy and advice for customers.

 

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The Fidelio Cruise's Services include:

- Customer-specific hardware and software options;

- Guidance on possible upgrades and system optimisation;

- Software roll-out and effective deployment;

- Fast and effective advice on system redundancy and back-up solutions.

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